Privacy Policy

1. Information We Collect

When you use DoorKnock PRO, we collect the following types of information:

• Personal Information: Name, email address, phone number, and company details provided during registration.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Location Data: Real-time GPS location when using tracking features (with your consent).
• Usage Data: Information about how you interact with the app, including features used and time spent.

2. How We Use Your Information

We use the collected data to:

• Provide and maintain our services.
• Improve and personalize user experience.
• Enable location-based features and tracking.
• Send important notifications and updates.
• Provide customer support.
• Analyze usage patterns to improve our services.
• Ensure security and prevent fraud.

3. SMS / Text Messaging Program

DoorKnock Pro operates an SMS/text messaging program on behalf of our customer companies to deliver transactional and conversational messages, including appointment confirmations, reminders, follow-ups from field representatives, service notifications, and replies to your inquiries. By providing your phone number and consenting to receive text messages, you agree to the practices described in this Policy.

When you opt in to our messaging program, message frequency varies based on your interactions. Message and data rates may apply. You can opt out at any time by replying STOP, and you can request help by replying HELP. Carriers are not liable for delayed or undelivered messages. We retain consent and opt-out records as required to demonstrate compliance.

4. Sharing of Information

We do not sell your personal information. We do not share it with third parties, except in the following cases:

• With your explicit consent.
• To comply with legal obligations or respond to lawful requests.
• To protect our rights, privacy, safety, or property.
• With service providers who assist in operating our services (under strict confidentiality agreements).
• In connection with a merger, acquisition, or sale of assets.

5. Data Security

We prioritize the security of your personal data. We implement robust security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and regular audits.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request the deletion of your data by contacting us at [email protected].

7. Your Rights

As a user of DoorKnock PRO, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability (receive your data in a structured format).
• Withdraw consent at any time.

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

DoorKnock PRO is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. If there are any significant changes, we will notify you via the app or email. Your continued use of the app following any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: