Privacy Policy for DoorKnock PRO

Effective Date: July 17, 2024

Company Name: 16231837 Canada Inc
App Name: DoorKnock PRO
Website: www.doorknockpro.com
Address: 9668 rue Georges-Émile-Lapalme, Québec, QC, G2B 5E7, Canada
Phone: +1 (581) 741-3660
Email: [email protected]

This Privacy Policy explains how DoorKnock PRO collects, uses, and protects your personal information when you use our mobile application and related web services.

1. Information We Collect

When you use DoorKnock PRO, we collect the following types of information:

a. Personal Information

• Contact details: Name, email address, phone number.
• User-provided information: Any information you provide directly in the app or via our web platform, such as user profiles and role assignments within the team management feature.

b. Device Information

• Information about your device such as device model, operating system, app version, and IP address.

c. Location Data

• We collect your device’s real-time location to track sales activities, optimize routes, and provide the “Real Time Tracker” and “Leads Management” functionalities. Location data is used only when the app is active and with your consent.

d. Usage Data

• Information on how the app is used, including features accessed, time spent on the app, and interaction with the web portal.

2. How We Use Your Information

We use the collected data to:

• Provide, operate, and maintain the app’s features including the Real-Time Tracker, Leads Management, and Draw Mode.
• Improve the user experience and add new functionalities.
• Monitor user activity and sales performance via Real-Time Stats.
• Assist in managing and monitoring your sales team.
• Communicate with you regarding app updates, services, and promotions.

3. Sharing of Information

We do not share your personal information with third parties, except in the following cases:

• Legal Compliance: We may disclose your information when required by law or to protect the rights, safety, or property of 16231837 Canada Inc., its users, or others.

4. Data Security

We prioritize the security of your personal data. We implement robust security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and regular audits.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request the deletion of your data by contacting us at [email protected].

6. Your Rights

As a user of DoorKnock PRO, you have the right to:

• Access and review the personal information we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request deletion of your personal data.
• Withdraw consent to data collection and processing at any time (this may limit your use of certain app features).

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

DoorKnock PRO is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. If there are any significant changes, we will notify you via the app or email. Your continued use of the app following any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

16231837 Canada Inc
9668 rue Georges-Émile-Lapalme, Québec, QC, G2B 5E7, Canada
Phone: +1 (581) 741-3660
Email: [email protected]